Vu Phong Industrial Co., Ltd sincerely thank customers for trusting and using our USS Coffee Roaster.
In response to the trust of customers, Vu Phong Industrial Co., Ltd always researches and produces the best quality products to meet the expectations and needs of users.
For the benefit of consumers, USS Coffee Roaster respectfully informs consumers of our company’s warranty and maintenance policy and conditions.
1. Warranty policy: 12 months
– The warranty period begins as soon as the customer checks and takes over and the USS Roaster Coffee Machine hands over the product to the customer.
– For customers in the province (Except Ho Chi Minh City), please support the cost of ships and cars for repairmen. The cost of meals, accommodation and machine maintenance will be paid by Vu Phong Industrial Co., Ltd.
2. Maintenance policy: Forever
– The maintenance time is calculated after the product warranty period expires, if the machine has a problem, Vu Phong Industrial Co., Ltd. will send a repairman. The cost of replacement equipment and materials, workers will be paid by you, we do not make a profit on machine maintenance.
– For customers in the province (Except Ho Chi Minh City), please pay the extra cost of train, car, motel for the mechanic to go to far away to maintain the machine.
Vu Phong Industrial Co., Ltd ensures to arrange warranty workers – to maintain products quickly and in a timely manner so as not to affect your business plan.